College’s Obligations#

Care of the Building and Contents#

4.1.1 At the start of the Contract Period, the College will ensure that the Building and its Contents are in reasonably clean and sound condition. During the Contract Period, the College will keep the Building and its Contents in good repair and proper working order, in accordance with and subject to these terms and conditions. 4.1.2 If the Occupier reports any significant defect, the College will carry out appropriate maintenance, repair or replacement within a reasonable time of the Occupier reporting the defect. The College shall be entitled to claim damage from the Occupier for the cost of maintenance, repair or replacement if they are reasonably necessary because of the Occupier’s act or neglect. The College will make an allowance for depreciation against replacement costs. The College will not claim against the Occupier for damage caused by fair wear and tear, or damage which the insurer pays for (although the College has discretion whether or not to make a claim on the insurance policy). 4.1.3 The College is not liable to repair any damage or replace any loss caused by the Occupier or invited visitor unless and until the Occupier or the insurer pays for it (any excess on the insurance policy being payable as damages by the Occupier). Nothing in this clause implies that the College will make a claim on its insurance if it would be reasonable for the College to claim from the Occupier. 4.1.4 The College shall not be liable for loss of or interruption to any services to the Building if reasonable attempts have been made to restore the supply. 4.1.5 The College shall not be liable to carry out any repair or replacement until it becomes aware that the repair or replacement was needed. 4.1.6 The College will provide the Services listed in clause 2.5, subject to the Members’ Handbook that includes reporting procedures and response times for repairs, details of arrangements for refuse collection and expected clearance times for ice, snow and leaves from College grounds. 4.1.7 The College reserves the right to carry out or to commission any maintenance, alterations or building works in or on adjoining or neighbouring property. The College will use reasonable endeavours to minimise disruption to occupiers, but the College shall not be liable for any disturbance or inconvenience caused by such works.

4.2 Privacy and access#

4.2.1 As a courtesy to the Occupier the College will not interrupt the Occupier’s occupation of the Accommodation more than is reasonably necessary, particularly during examination periods. The College will usually give the Occupier reasonable notice before showing the accommodation to prospective occupiers. 4.2.2 The College will not disclose personal information obtained from the Occupier except as permitted by clause 5.1 of these terms and conditions or where there is serious risk of harm to the Occupier to others or the College’s property.

4.3 Insurance#

4.3.1 The College will keep the Building insured against such risks as it considers reasonably necessary. 4.3.2 The College will provide the Occupier with a link to the current summary of insurance cover at the start of the Contract Period. The Occupier should read the summary and arrange to buy any additional cover that the Occupier needs. 4.3.3 If damage by an Insured Risk occurs, the College will spend money paid by the insurer on repairing or rebuilding the Building, but only if: (b) the College is able to obtain all necessary permissions; (c) repair or rebuilding is economically feasible and reasonably practicable. 4.3.4 If the Accommodation becomes uninhabitable because of an Insured Risk then, as long as the Occupier has not invalidated or substantially reduced the insurance cover by their own action or neglect: (b) the College will use reasonable endeavours to provide the Occupier with suitable substitute accommodation until the end of the Contract Period or, if earlier, until the Accommodation is fit for habitation; and (c) if the College is unable to provide suitable substitute accommodation, the College will release the Occupier from their accommodation contract without charge, but will not be liable to pay the Occupier compensation other than reasonable relocation expenses.

Substitute accommodation will be suitable and the Occupier must accept it, if it is similar in size, amenity and location to the Accommodation. The substitute accommodation does not have to be in College. If the College provides substitute accommodation, these terms and conditions shall apply whilst the Occupier is in occupation of it. The Occupier will have the right to terminate their contract for the Accommodation (without having to comply with the condition in clause 6.5) as an alternative to relocating. 4.3.5 The College will arrange and maintain a block personal possessions insurance policy. The policy is subject to limits of cover and other terms and conditions. The Members’ Handbook contains a summary of the insurance cover in place but the insurer may vary the terms of the cover from time to time and the Occupier should check the summary of cover again, using the link provided by the College at the start of the Contract Period and arrange to buy any additional cover that the Occupier needs.

4.4 Information#

4.4.1 Early in the Contract Period the College will provide the Occupier with information and advice on: (b) action to be taken in the event of an emergency, including emergency contact details, how to call an ambulance, where to get first aid, and how to report an accident or safety defect; (c) health & safety matters such as how to avoid common fire risks; safe cooking in the designated areas of College and why cooking in the Accommodation is a safety risk and in breach of this licence agreement; electrical safety and voltage differences; the dangers of using candles or other naked flames or storing flammable material; fire extinguishers; the possibility of disciplinary action or criminal proceedings for mis-use of fire precautions equipment; (d) how to get access to the Accommodation in the event of the Occupier losing their keys; (e) cleaning schedules and Occupiers’ responsibilities for cleaning (where applicable); (f) the respective roles and responsibilities of the College and its resident students; (g) health, welfare, and guidance on communal living; (h) where to get advice on financial difficulties; (i) where to get counselling; (j) how to register with a local health service; (k) the management structure for the College and contact details of the Reception, and main College officers, with out-of-hours emergency contact details; (I) any special arrangements made to help with any disability the Occupier may have disclosed to the College. 4.4.2 The College will give a receipt for any of the Occupier’s property that the College removes from the Accommodation (and the College will only remove the Occupier’s property as permitted by these terms and conditions). 4.4.3 The College will ensure staff are clearly identified, and that any staff or contractors requiring access to the Accommodation carries and allows the Occupier to inspect appropriate identification documents. 4.4.4 The College will ensure clear and appropriate instructions for use are given for any equipment that the Occupier needs to operate in the College. 4.5 Much of the information that must be provided under the Provision of Services Regulations 2009 is given in the Offer or elsewhere in these terms and conditions. The Regulations also require the following information to be provided: (b) The point of contact for direct communication with the College prior to arrival is the Senior Accommodation Officer. The telephone number for the College’s Admissions office is +44 (0) 2075201574 and the email address is admissions@goodenough.ac.uk; (c) After arrival the House Administrator is the College contact for making complaints and for information requests about the Accommodation; (d) The College’s VAT registration number is 564472818;

The law that applies to the contract between (1) the College and (2) the Occupier is the law of England and the parties submit to the jurisdiction of the courts of England on all matters relating to the contract.